March 17, 2020
To all our Dear and Valued Customers,
As we enter together into a very unsettled time in our country, we want to take just a moment to first and foremost wish you, your employees, and your families continued health during this COVID-19 event. We continue to follow all safety protocols here in Corbin, KY to protect our workforce and their loved ones from possible infection.
As of today, we continue to remain fully operational. However, with state closures beginning to encompass more and more entities, we are also implementing an internal plan that will allow our customer service contacts to work alternate schedules and/or from home if we are forced in that direction. Appropriate continuing, or alternate, contact information will be forthcoming should that become necessary.
In the event your company has already taken alternate steps in your daily operations, we ask that you share your current status with us as well, so that we may better understand how to serve your current needs. Any information you could possibly share with us regarding the markets you serve, as well as current or upcoming critical projects, would also be appreciated.
MPI has always taken great pride in our ability to support our customers. Our company is in a very strong operational position to endure the temporary ramifications of this event. Please know that support will continue both through and beyond this difficult period.
Again, we wish you all the best as we all work our way back to global health and stability.
Chief Executive Officer